Anindita Lakhani

With over 30 years in the service industry, Anindita has excelled in Customer Service, Learning & Development, and Project Management. She has led large-scale operations in call centers, back-end services, and customer retention within the telecom sector, consistently driving retention and revenue growth. 

As the Practice Head of Capability Building, she has crafted comprehensive Learning and Development frameworks for global organizations, based on thorough assessments. Certified in Transactional Analysis, Content Designing, and Facilitation, Anindita has designed and implemented diverse training programs across 15+ industries, enhancing job performance. Her expertise in Service Orientation, Leadership Training, and Personal Effectiveness has earned her a rating of 3.9 out of 4.