Sharath Kumar

A results-driven service delivery leader with over two decades of proven expertise in SLA and P&L Management for large strategic accounts. Experienced across multi-channel and multi-industry engagements. He has a distinguished track record of managing significant projects in Telecom, Retail, Healthcare, Travel & Logistics, Ecommerce and Edtech operations within the International and National outsourcing landscape.

Recognized for exceptional value addition and cost reduction at the enterprise level, he has demonstrated the ability to turn around profitability and performance. Notable associations include HGS, Altruist Technologies and Grassroots BPO. Certified as a Lean Six Sigma Green Belt, specializing in optimization and efficient service delivery.